Terms and policies

This website and its content are the exclusive property of In/nova Gestão de Marcas Ópticas LTDA, registered with the CNPJ under nº 33.079.748/0001-80, located in the city of São Paulo-SP. All rights reserved.

Fabro, one of the brands owned by In/nova, provides website users with an online shopping platform for its sunglasses, as well as providing information and images of all its products (prescription glasses and solar glasses), between others.

Access and use of Fabro's website and online store, as well as the purchase of available products, imply full acceptance of the provisions of these terms of use. If you do not agree with any provision herein, do not use the website.

To make purchases at Fabro's online store, the user must complete a registration form. All personal information provided voluntarily at the time of registration or collected through automated procedures is subject to security measures to prevent unauthorized access, use and disclosure, in accordance with the provisions set out in our Privacy Policy.

Fabro reserves the right, at any time, to suspend or cancel any user's access to the Website in the event of proven fraud, participation through obtaining a benefit or advantage illegally or due to non-compliance with any of the conditions set out in these Terms of Use or applicable legislation. In the event of these facts occurring, the suspension or cancellation of access will be carried out without any compensation being owed to the user, and without prejudice to any possible return action or any other questioning.

When registering, users voluntarily provide their personal data required when contracting, updating or canceling certain services offered on or through the website, such as: promotions, purchases in the online store, contacts with customer service and others.

​The information collected by Internet users browsing the website and Fabro's online store is used for the basic purpose of identifying: the public, user, their profile and purchasing habits, for management, administration, service, expansion and improvements to products and services offered; to adapt services to users’ preferences and tastes; for the creation of new products and services; and also for sending operational and commercial information relating to products and services, by traditional and/or electronic means.

After making any purchase, the user's registration information is subject to confirmation by Fabro. If there is any error or discrepancy in the data provided that could lead to a delay in the delivery of the order, the customer will be informed via email or phone call sent to the email address or telephone number provided at the time of registration.

Occasionally, some products sold by the online store may be marked as “Not available”, which means that the merchandise is out of stock or there is no forecast for a new shipment. To be notified as soon as this item is available for purchase, please contact us at info@fabroeyewear.com.

The order may be canceled if any of the following occurs:

- Insufficient balance or credit on the card;

- Lack of bill payment;

- Inconsistency in the data provided by the customer;

- Error during order completion resulting from defects in the customer's device or instability in the internet connection;

- Reasons that make fulfillment of the order impossible, due to breach of trust, use of bad faith or recurring attempts at fraud.

For more information about the data collected, check out our Privacy Policy.

Fabro guarantees the security and privacy of the identity of Internet users who make purchases in its online store. The data registered on the website such as name, address, email and telephone number are protected by systems and kept confidential on our servers. The data used for payment, especially credit card data, is only used at the time of purchase and is not recorded on our servers.

Acceptance of our Policy will occur when you access, use, register on the Fabro website and/or online store. Your access, use or registration will indicate that you are aware of and in full agreement with how we will use your information and Personal Data.

Fabro adopts the legally required levels of data protection security, having installed all technical means and measures within its reach to prevent the loss, misuse, alteration, unauthorized access or undue subtraction of the personal data collected. However, the user must be aware that security measures relating to the internet are not entirely infallible.

​What do we collect and for what purpose?
When you purchase something in our store, as part of the buying and selling process, we collect the personal information you provide to us, namely name, email, delivery and billing address, contact telephone number, CPF, ID , date of birth, credit card number, card expiration date, with the aim of securely formalizing the sale of our products, charging, delivering products, making exchanges, refunds, returns. When you browse our website or store, we also automatically receive your computer's internet protocol (IP address) in order to obtain information that helps us learn more about your browser and operating system, to establish secure contact with customers. .​

Email marketing (where applicable): With your prior and express authorization, we may send you emails about our store, new products and other updates.

We obtain your consent when you provide personal information - such as name, telephone number and address - to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase. After carrying out actions, we understand that you agree with the collection of data to be used by our company.

​If we ask for personal information for a secondary reason, such as marketing, we will either ask you directly for your consent, or provide you with the opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info @fabroeyewear.com.

We may disclose your personal information if we are required by law or court to do so or if you violate our Terms of Service which will require us to take legal action.

In general, our third-party providers (Google Analytics, Wix, WBuy, Correios and Loggi) will collect, use and disclose your information only to the extent necessary to allow them to perform the services they provide to us.

​However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in relation to the information we are required to provide to them regarding purchase-related transactions.

For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be used by these providers.​

Once you leave our website or store, or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website Terms of Service.

It is the user's responsibility to save password and login information. It is not recommended to use obvious passwords, such as special dates, names or numerical sequences. If the user becomes aware or just suspects that their password has been discovered, they must change it on their registration page.

To protect your personal information, we take precautions and follow best practices to make sure it is not lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, it will be encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted measures.

Cookies are small pieces of information sent to your computer when you visit a particular website that stores and sometimes tracks information about your use of the website. We use cookies to improve your user experience and the quality of our website and services. When you access our website, our web server sends a cookie to your computer, which allows us to recognize you. By associating the identification numbers in the cookies with other information you provide when, for example, you log in to the website, we know that the information relating to such cookies relates to you.

Local storage is a technology that allows a website or application to store and retrieve data on your cell phone or other device. We use local storage to enable certain features, including storing certain parts of our website on your device so that those parts load faster when you visit them next time. You can control local storage usage using your browser settings.

​When you enter the site, you will be asked whether or not you consent to our cookie and local storage settings, and agree that you understand our Cookie Policy, which explains how you can manage your cookie and local storage choices and preferences. Please be aware that restricting cookies and/or local storage will have an impact on your user experience, which may prevent you from using part of our website.

When making purchases on the website, you confirm that you are of legal age in your state or province of residence and your login and password must be used only by you.

The data will be stored for 36 (thirty-six) months from the last purchase, during which time it will be used to facilitate new purchases and send promotional materials (when authorized). Afterwards, they will be safely disposed of, unless their conservation is necessary to:
-compliance with legal or regulatory obligations by Fabro;
-study by a research body, guaranteeing, whenever possible, the anonymization of personal data;
-transfer to third parties, provided that the data processing requirements provided for in Law 13,709/2018 are met and
-for the exclusive use of Fabro, in compliance with our Privacy Policies, with access to third parties prohibited, and as long as the data is anonymized.

If you would like to access, correct, amend or delete any personal information we have about you, please file a complaint via email at info@fabroeyewear.com.

We reserve the right to modify this privacy policy at any time. So please read it frequently. Changes and clarifications take effect immediately after being published on the website. If we make changes to the privacy policy, we will notify you of the update.​

Brand and Intellectual Property use policies
Fabro is a company linked to the products, texts, photographs, images and brand present on this website and in the online store, which are protected by copyright, industrial property and personality rights relating to image, voice and name. The Fabro brand is registered with the National Institute of Industrial Property (INPI), the body responsible for trademark registrations in Brazil and with several other competent bodies abroad.

In this way, Fabro has the right to prevent third parties from inappropriately using its brands and other materials published in the online store, thus protecting itself against unfair competition.

Therefore, the user agrees to be solely responsible for the unauthorized use of the content of this website and online store and that Fabro will spare no effort in order to fully preserve its property rights. This policy is governed by Brazilian laws and must be interpreted in the Portuguese language. Any conflict situation that cannot be resolved through friendly negotiation must be resolved in the Forum of São Paulo, SP, Brazil.

Fabro reserves the right to modify the Privacy Policy to adapt it to legislative or jurisprudential changes, as well as those relating to commercial practices. In any case, Fabro will publish these changes on the website.